Shipping Policy
Roadtreck is committed to delivering your floorjacks and products safely and efficiently. By placing an order with us, you agree to the terms outlined in this Shipping Policy.
Order Processing
Orders are processed within 1 to 2 business days after payment confirmation. You will receive a confirmation email once your order has been processed and is ready for shipment.
Shipping Locations
We ship worldwide. Delivery times may vary depending on your location, customs procedures, and local carrier schedules. Customers are responsible for any import duties, taxes, or fees applicable in their region.
Delivery Time
Standard shipping typically takes 5 to 6 business days. While we strive to meet these delivery times, Roadtreck cannot guarantee exact delivery dates due to factors beyond our control, including carrier delays and customs clearance.
Shipping Methods
Roadtreck uses trusted carriers to ensure your order arrives safely. Shipping methods and carriers may vary depending on the destination. Tracking information will be provided when your order is shipped so you can monitor its progress.
Shipping Costs
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order. Any applicable duties, taxes, or customs fees are the responsibility of the customer and are not included in the shipping cost.
Order Issues
If your package is lost, damaged, or delayed during shipping, please contact Roadtreck customer service immediately at roadtreckshopcs@proton.me. We will assist in resolving the issue with the carrier.
Changes to This Policy
Roadtreck reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website and become effective immediately.
Contact Information
For any questions regarding shipping, please contact Roadtreck customer service at roadtreckshopcs@proton.me